Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!

Shipping & Pick-Up Policies

All of our shipments are professionally packed to ensure the safety of your items in route. On average, your order will be shipped in 1 - 2 business days from the receipt of your order. Once your order has been shipped, estimated arrival time is based upon which shipping option you choose. To view shipping options please visit the Shipping & Pick Up Info page.

When completing your order, you may choose "Pick-Up" as your shipping option. This is a great option if don't want to wait for a shipment to arrive - but don't want to wait in line either! Generally, your order will be ready for pick up within 24 - 48 hours from receipt of your order. For more details, visit the Shipping & Pick Up Info page.

Return

A receipt or packing list is REQUIRED to do any type of return, refund or exchange. To view a complete list of guidelines and instructions for return shipments, please visit the Refund & Exchange page.

Contact Support

Contact us anytime with questions or concerns via email at: ctc.books@ctcd.edu. You can also call us directly at: 254-526-1219